Chelsfield Cypher Library

How to Contact Us and get Technical Support

Contents   Overview   Registration   Support   Operation   Purchase   FAQ

Chelsfield Solutions E-mail Addresses

unlock@chelsfieldsolutions.com. This address is used exclusively to request unlock codes, it cannot be used for general sales or other technical support issues.
support@chelsfieldsolutions.com. Please use this address for all technical support enquiries or problems.
sales@chelsfieldsolutions.com. Use this address for licensing, pricing or any other general enquiries. 

Chelsfield Solutions Contact Numbers

 Tel:  +44 (0) 1480 472446 Telephone or fax us using these numbers. 
Fax:  +44 (0) 1480 472685 See the box below for normal business hours.

Technical support is readily available from support@chelsfieldsolutions.com. If however you have any questions regarding the installation, licensing, or operation of the Chelsfield cypher system it's worth giving the FAQ list a look through first.  Please note that there is a dedicated email address for unlock codes,  please avoid using this address for general sales or technical support issues.

Technical support a can given be by 'phone, fax or email, please be aware though that we can only support our licensed software.  

Normal business hours are:  09:00 - 17:30  Monday to Friday, excluding all normal UK public holidays. 

Technical support can be given by email, we will normally be able to answer an enquiry within 48 hours and we also endeavor to return unlock codes within 24 hours during the week.

In the case of support questions being received over a weekend,  the responses will normally roll over to the next business day.  In the case of  public holidays in the UK, responses will roll over to no later than close of business on the second business day following the holiday. 

Chelsfield Website

Contents   Overview   Registration   Support   Operation   Purchase   FAQ

Lower Farm House  Little Barford  St. Neots  Cambridgeshire  PE19 6YE 
Tel: +44 ( 0)1480 472446   E-mail: sales@chelsfieldsolutions.com